Inmate Account Services

Sending Money to an Inmate

There are four ways to send money to an inmate in the Arapahoe County Detention Facility. For each of these options you should be prepared with the inmate’s jail identification number or full name and date of birth, and for an automated phone deposit, you will need the Arapahoe County Detention Facility’s TouchPay Site ID # 280112.

Lobby Kiosk at the Detention Facility

Go to the TouchPay Lobby Kiosks at either the Visitation Center or the Front Lobby at:     

ACSO Detention Facility
7375 South Potomac Street
Centennial, CO  80112

  • Accepts Cash, Mastercard, Visa Credit and Debit Cards
  • Funds are available in 24 hours or less
  • For Customer Service Assistance, contact TouchPay at 866-204-1603

Online

  • Go online to the TouchPay payment portal at: http://www.gtlfsonlinepay.com/portal/
  • Accepts Mastercard and Visa Credit and Debit Cards
  • Funds are available in 24 hours or less
  • For Customer Service Assistance, contact TouchPay at 866-204-1603

By Toll-Free Automated Phone System

  • Call the TouchPay phone system at: 1-866-232-1899 toll-free
  • Accepts Mastercard, Visa Credit and Debit Cards
  • Funds are available in 24 hours or less
  • For Customer Service Assistance, contact TouchPay at 866-204-1603
  • You must know:
    • Arapahoe County Detention Facility Site ID # 280112
    • Inmate ID #

By Mail 

  • This facility will accept money orders or cashier checks made out to the inmate at the following address:

ACSO Detention Facility – Accounts
7375 South Potomac Street
Centennial, CO  80112

  • NO Personal checks will be accepted
Inmate Trust Fund Deposit Service Fees

*Maximum amount of transaction is $200. Contact TouchPay Customer Service with any questions at 866-204-1603.
Deposit Amount Cash (Lobby Kiosk Only) Credit/Debit (Kiosk, Online, Phone)
$0 - $20 $2.95 $2.95 plus 3.5% of deposit amount
$20.01 - $100 $3.95 $3.95 plus 3.5% of deposit amount
$100.01 - $200 $4.95 $4.95 plus 3.5% of deposit amount

Funds applied to an inmate’s trust account may be used to satisfy jail fees, including medical co-pays and booking fees, or to satisfy any outstanding debt incurred during this or past periods of incarceration. Debts must be paid within 30 days of release from the Detention Facility.  Please remit a cashier’s check or money order in your name, including Inmate ID#, to the address below.

ACSO Detention Facility – Accounts
7375 South Potomac Street
Centennial, CO  80112

If debts are not paid within 30 days of release, the account will be transferred to Advent Financial Systems for collection — Pay My Jailer (additional fees apply).  You may contact Pay My Jailer at (866) 494-8556 to arrange for your payment options or log on to www.payafee.net

Sending a Gift to an Inmate

Commissary orders can be placed via the ICareGifts website.

Inmates are allowed one care package per week up to $75. Orders exceeding these amounts will be reduced before delivery but you will only be charged for what is actually delivered. 

Orders must be placed by midnight on Wednesday for delivery on the following week.

userway